The complete idiot's guide to getting along with difficult people /

Toropov, Brandon.

The complete idiot's guide to getting along with difficult people / by Brandon Toropov. - New York : Alpha Books, c1997. - xxiv, 324 p. : ill. ; 24 cm.

Includes bibliographical references (p. 194-195) and index.

0028615972

97070160


Conflict management.
Interpersonal conflict.
Problem employees.
Business communication--Psychological aspects.
Interpersonal confrontation.
Interpersonal communication.

HD42 / .T66 1997

650.1/3