Total quality management :

Janakiraman, B.

Total quality management : texts and cases. / B. Janakiraman and R. K. Gopal. - New Delhi : PHI Learning, c2006. - 250 p. : ill. : 24 cm.

Includes bibliography and index

9788120329959


Management, Industries
Total quality management

HD62.15 / .J36 2006