Crucial conversations : (Record no. 14596)

MARC details
000 -LEADER
fixed length control field 01984nam a22003377a 4500
003 - CONTROL NUMBER IDENTIFIER
control field AUA.1
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20160321114713.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160321t xxu||||| |||| 00| 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011026451
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071775304 (hbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071775307 (hbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071771320 (pbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071771328 (pbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071772204 (e-ISBN)
040 ## - CATALOGING SOURCE
Transcribing agency JTL
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF637.C45
Item number C78 2012
245 ## - TITLE STATEMENT
Title Crucial conversations :
Remainder of title tools for talking when stakes are high /
Statement of responsibility, etc Kerry Patterson ... [et al.].
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c2012.
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 244 p. ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 31) and index.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Yeah, but : advice for tough cases -- Putting it all together : tools for preparing and learning.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication.
9 (RLIN) 53060
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal relations.
9 (RLIN) 53061
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Patterson, Kerry,
Dates associated with a name 1946-
9 (RLIN) 53062
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Grenny, Joseph
9 (RLIN) 53063
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name McMillan, Ron
9 (RLIN) 53064
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Switler, Al
9 (RLIN) 53065
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Classification part BF 637.C45
Item part C78 2012
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Serial Enumeration / chronology Total Checkouts Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
    Library of Congress Classification     Books Judith Thomas Library Judith Thomas Library General Stacks 21/03/2016 Bought by JTL 19.41 AUA017611 1 BF 637 .C45 C78 2012 AUA017611 17/10/2018 15/10/2018 19.41 21/03/2016 Books