TY - SER AU - Adi Ignatius TI - Harvard business review SN - 0017-8012 AV - HF5001 .H3 U1 - 330.9/04 PY - 2012/// CY - Boston [etc.] PB - Graduate School of Business Administration, Harvard University. KW - Business KW - Periodicals KW - Economic history KW - Commerce KW - Economics KW - Bedrijven KW - gtt KW - Affaires KW - Périodiques KW - Histoire économique KW - Law reviews KW - Massachusetts KW - lcsh N1 - Contents: Survirving disruption; Two routes to resilience; Kiva the disrupter; Your company's history as a leadership tool; Who can fix the middle skills gap? The microwork solution; Four ways to reinvent service delivery ; Supplements accompany some numbers ER -