@book{10440,
	author = {Zachary, Lois J.},
	title = {Creating a mentoring culture :},
	publisher = {Jossey-Bass,},
	year = {c2005.},
	address = {San Francisco :},
	edition = {1st ed.},
	note = {opens in word processor;
 },
	url = {http://www.loc.gov/catdir/toc/ecip055/2004030323.html}
}