00967nam a2200193   4500003000600000005001700006008004100023020001500064040000800079050002200087100002100109245011800130260004800248300002400296504003500320505037500355650002000730650002300750AUA.120160518170734.0160518b        xxu||||| |||| 00| 0 eng d  a9966909850  cJTL  aHG1615b.O83 2009  aOsano, Hezron M.  aManaging strategic change in financial services :bthriving in a rapidly changing environment /cHezron M. Osano.  aNairobi, Kenya :bHemos Enterprises,c2009.  ax, 159 p. :c21 cm.  aIncludes references and index.  a1. Forces shaping the financial services industry.
2. Diagnosing the need for change.
3. Corporate Politics.
4. Implementation of strategic change.
5. Competing in a changing banking environment.
6. The role of leadership.
7. Planning and competing for the future.
8. The future of financial services.
9. Competition among financial institutions.
10. Strategic planning.  aBank management  aFinancial services