the rules for getting it right for yourself and your organization Levine, Stuart R. creator text xxu New York Currency 2004 1st US ed. monographic eng

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xix, 213 p. : 20 cm. Make Sure You Add Value -- See your customer as a person -- Know your industry -- Develop your financial IQ -- Work with a sense of urgency -- Make yourself promotable -- Create your own performance dashboard -- Know what's on your boss's dashboard -- Create a plan -- Do what matters most first -- Complete one important thing every day -- Prepare -- Be flexible -- Timing is everything -- Your boss isn't your mother -- Act like an owner -- Know the burn rate of key resources -- Stop financial hemorrhaging -- Work smarter -- Make your mission possible -- Governance starts with you -- Invite and value feedback -- "Replay the tape" -- Invest in yourself -- Communicate Up and Down, Inside and Out -- Establish a rhythm -- If it's important, say it twice -- Listen actively -- Hear what you're saying -- Read the impact you have on others -- Pick your battles -- No surprises -- Say thank you -- Respond to calls and e-mails within twenty-four hours -- Write an elevator speech -- Share the good news-and the bad -- Cut to the chase -- Ask your colleagues and team what they think -- Stay open to other viewpoints -- Excel at giving feedback -- Face up to difficult conversations -- Candor counts -- Hostile business environments require more communication, not less -- Express anger constructively -- Resist taking your "emotional temperature" every five minutes -- Know How to Deliver Results -- Don't throw spaghetti against the wall -- Data is not knowledge -- Accountability begins at the beginning -- Don't be afraid to be realistic. Stuart R. Levine. "A Currency book." Industrial management Organizational behavior Psychology, Industrial HD31 .L48 2004 9780385510868 52799239 160928 20200218121257.0