@book{16917,
	author = {Cox, Danny, and Hoover, John,},
	title = {Leadership when the heat's on /},
	publisher = {McGraw-Hill,},
	year = {c1994.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/mh021/92007806.html}
}