01157cam a22003134a 4500 17080 17080 12552805 AUA.1 20200207123909.0 011001s2002 njua b 001 0 eng 2001054396 1564145999 (pbk.) DLC DLC DLC pcc HF5415.5 .T498 2002 658.8/12 21 Timm, Paul R. 50 powerful ideas you can use to keep your customers / by Paul R. Timm. Fifty powerful ideas you can use to keep your customers 3rd ed. Franklin Lakes, NJ : Career Press, 2002. 158 p. : ill. ; 21 cm. Includes bibliographical references (p. 147-149) and index. Customer services Management. Consumer satisfaction. 14001 Supervision of employees. 7 cbc orignew 1 ocip 20 y-gencatlg lcc DWBSLC HF 5415.5 .T498 2002 0 0 lcc 0 0 DWBSLC AUA.1 AUA.1 SPEC 2016-11-08 Donation, Dr. Delbert Baker 10.00 AUA20681 1 HF 5415.5 .T498 2002 AUA20681 2018-01-30 00:00:00 2018-01-25 10.00 2016-11-08 DWBSLC