TY  - BOOK
AU  - Lawson, Ken
TI  - Success in dealing with difficult people
SN  - 0764132482
AV  - BF637.I48 L38 2006
PY  - 2006///
CY  - Hauppauge, N.Y. : 
PB  - Barron's, 
KW  - Interpersonal relations.
KW  - Interpersonal conflict
KW  - Conflict management
ER  -