@book{18904,
	author = {Guffey, Mary Ellen. and Loewy, Dana.},
	title = {Business communication :},
	publisher = {Cengage Learning,},
	year = {c2015.},
	address = {Stamford, CT :},
	edition = {8th edition.},
	note = {Previously published: Business communication : process and product / Mary Ellen Guffey, Dana Loewy. Mason, OH : South-Western/Cengage Learning, c2011.}
}