TY - BOOK AU - Covey,Stephen M.R. AU - Merrill,Rebecca R. TI - The speed of trust: the one thing that changes everything SN - 9781416549000 (pbk.) AV - HF5387 .C677 2008 U1 - 174/.4 22 PY - 2008/// CY - New York PB - Free Press KW - Business ethics KW - Success in business N1 - Includes bibliographical references (p. [325]-337) and index; Foreword / Stephen R. Covey -- The one thing that changes everything -- The first wave--self trust -- The second wave--relationship trust -- The third, fourth, and fifth waves--stakeholder trust -- Inspiring trust N2 - This book challenges our age-old assumption that trust is merely a soft, social virtue, and instead demonstrates that it is a hard-edged, economic driver--a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing ER -