@book{22359,
	title = {A dictionary of business and management /},
	publisher = {Oxford University Press,},
	year = {c2009.},
	series = {Oxford paperback reference},
	address = {Oxford [England] ;},
	edition = {5th ed.},
	note = {Previous ed.: 2006.},
	url = {http://www.loc.gov/catdir/enhancements/fy1001/2009497014-b.html}
}