The
employee experience
how to attract talent, retain top performers, and drive results
Maylett, Tracy
creator
author.
Wride, Matthew
author.
text
nju
Hoboken, New Jersey
Wiley
c2017
2017
monographic
eng
xvii, 219 pages : illustrations ; 24 cm
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
Tracy Maylett, EdD, and Matthew Wride, JD.
Includes index.
Employee motivation
Employees
Attitudes
Job enrichment
Corporate culture
HF5549.5.M63 M39 2017
658.3/14
9781119294184 (cloth)
2016042847
DLC
170213
20220314160905.0
19491809
eng