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  <titleInfo>
    <title>Reference and information services</title>
    <subTitle>an introduction</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Wong, Melissa Autumn</namePart>
    <role>
      <roleTerm type="text">editor.</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Saunders, Laura</namePart>
    <namePart type="date">1975-</namePart>
    <role>
      <roleTerm type="text">editor.</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Smith, Linda C.</namePart>
    <role>
      <roleTerm type="text">writer of foreword.</roleTerm>
    </role>
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  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
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    <place>
      <placeTerm type="text">Santa Barbara, CA</placeTerm>
    </place>
    <publisher>Libraries Unlimited</publisher>
    <dateIssued>c2020</dateIssued>
    <dateIssued encoding="marc">2020</dateIssued>
    <edition>Sixth edition.</edition>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xiv, 748 pages : illustrations ; 27 cm.</extent>
  </physicalDescription>
  <abstract>"This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios"--</abstract>
  <note type="statement of responsibility">Melissa A. Wong and Laura Saunders, editors ; foreword by Linda C. Smith.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Reference services (Libraries)</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Information services</topic>
  </subject>
  <classification authority="lcc">Z711 .R443 2020</classification>
  <classification authority="ddc" edition="23">025.5/2</classification>
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      <title>Library and information science text series</title>
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    <titleInfo>
      <title>Reference and information services</title>
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      <publisher>Santa Barbara, California : Libraries Unlimited, am imprint of ABC-CLIO, LLC, [2020]</publisher>
      <edition>Sixth edition</edition>
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    <identifier type="local">(DLC) 2019057162</identifier>
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  <identifier type="isbn">9781440868832</identifier>
  <identifier type="isbn">9781440875045</identifier>
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  <identifier type="lccn">2019057161</identifier>
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    <recordIdentifier source="AUA.1">21331718</recordIdentifier>
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