@book{3400,
	author = {Kinnaman, Gary. and Ells, Alfred.},
	title = {Leaders that last :},
	publisher = {Baker Books,},
	year = {c2003.},
	address = {Grand Rapids, Mich. :},
	url = {http://www.loc.gov/catdir/toc/ecip047/2003017007.html}
}