@book{4160,
	author = {Wolvin, Andrew D. and Coakley, Carolyn Gwynn.},
	title = {Listening /},
	publisher = {Brown & Benchmark,},
	year = {c1996.},
	address = {Madison :},
	edition = {5th ed.},
	url = {http://www.loc.gov/catdir/description/mh022/95075267.html}
}