@book{4163,
	author = {Pearson, Judy C.},
	title = {Human communication /},
	publisher = {McGraw-Hill,},
	year = {c2008.},
	address = {New York :},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy0714/2007018061-t.html}
}