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  <titleInfo>
    <title>The gentle art of verbal self-defense for business success</title>
  </titleInfo>
  <name type="personal">
    <namePart>Elgin, Suzette Haden</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xxu</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Paramus, NJ</placeTerm>
    </place>
    <publisher>Prentice Hall</publisher>
    <dateIssued>c. 1989</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>x, 287 p.: ill.; 23 cm.</extent>
  </physicalDescription>
  <tableOfContents>1. Introduction: language- the power source that never fails you
2. Learning the territory
3. It's only semantics
4. Language and the game domain
5. Language and the business/professional domain
6. Malpractice of the mouth
7. Language and the time domain
8. Language and the public relations domain
9. Semantic modulation
10. Language and the personal domain
11. Lying
12. Conclusion: the reality bridge</tableOfContents>
  <note>Includes Appendix, References, Bibliography, and Index.</note>
  <subject>
    <topic>Verbal self-defense</topic>
  </subject>
  <subject>
    <topic>Business communication</topic>
    <topic>Psychological aspects</topic>
  </subject>
  <subject>
    <topic>Success in business</topic>
  </subject>
  <classification authority="lcc">BF 637.V47 E41 1989</classification>
  <identifier type="isbn">0139210326</identifier>
  <identifier type="uri">www.phdirect.com</identifier>
  <location>
    <url>www.phdirect.com</url>
  </location>
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    <recordCreationDate encoding="marc">111208</recordCreationDate>
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