Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
Material type:
TextPublication details: New York : Harper & Row, c1989.Edition: 1st edDescription: xxii, 227 p. ; 21 cmISBN: - 0060161809 :$19.95
- 658.8/12 20
- HF 5415.5 .D38 1989
Books
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Judith Thomas Library General Stacks | Books | HF 5415.5 .D38 1989 (Browse shelf(Opens below)) | AUA004549 | Available | AUA004549 |
Includes bibliographical references.