000 01358cam a2200337 a 4500
999 _c22664
_d22664
001 4455362
003 AUA.1
005 20191115114104.0
008 951121s1995 cau 001 0 eng d
010 _a 95081423
020 _a1568843917 $19.99
035 _a(OCoLC)34041512
040 _aInJe
_cInJe
_dDLC
042 _alccopycat
050 0 0 _aHF5415.5
_b.B34 1995
082 0 0 _a658.8/12
_220
100 1 _aBailey, Keith,
_d1945-
245 1 0 _aCustomer service for dummies /
_cby Keith Bailey and Karen LeLand.
260 _aFoster City, CA :
_bIDG Books Worldwide,
_cc1995.
300 _axxxiv, 346 p. :
_bill. ;
_c24 cm.
440 0 _a--For dummies
500 _aIncludes index.
650 0 _aCustomer services.
700 1 _aLeland, Karen.
_4Author
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/enhancements/fy0607/95081423-b.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0607/95081423-d.html
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/enhancements/fy0607/95081423-t.html
906 _a7
_bcbc
_ccopycat
_d2
_eopcn
_f19
_gy-gencatlg
942 _2lcc
_cDWBSLC
_hHF 5415.5
_i.B34 1995