000			01301cam a22002894a 4500
001			12668338
003			AUA.1
005			20180503170657.0
008			020205s2002 mau 001 0 eng
010			_a 2002001475
020			_a1578512549 (alk. paper)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD58.8 _b.K645 2002
082	0	0	_a658.4/06 _221
100	1		_aKotter, John P., _d1947- _914635
245	1	4	_aThe heart of change : _breal-life stories of how people change their organizations / _cJohn P. Kotter, Dan S. Cohen.
260			_aBoston, Mass. : _bHarvard Business School Press, _cc2002.
300			_axiv, 190 p. ; _c25 cm.
500			_aIncludes index.
505	0		_aIntroduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
650		0	_aOrganizational change. _914636
700	1		_aCohen, Dan S. _914637
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBOOK _hHD 58.8 _i.K645 2002
999			_c4042 _d4042