000			01772cam a22003374a 4500
001			13391901
003			AUA.1
005			20180501200028.0
008			031103s2004 maua b 001 0 eng
010			_a 2003024059
020			_a1591391342 (alk. paper)
040			_aDLC _cDLC _dDLC
042			_apcc
050	0	0	_aHD 30.28 _b.K35443 2004
082	0	0	_a658.4/012 _222
100	1		_aKaplan, Robert S. _916795
245	1	0	_aStrategy maps : _bconverting intangible assets into tangible outcomes / _cRobert S. Kaplan, David P. Norton.
260			_aBoston : _bHarvard Business School Press, _cc2004.
300			_axviii, 454 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aStrategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
650		0	_aStrategic planning. _916796
650		0	_aIntangible property _xManagement. _916797
650		0	_aHuman capital. _916798
650		0	_aManagement. _916799
700	1		_aNorton, David P., _d1941- _916800
856	4	1	_3Table of contents _uhttp://www.loc.gov/catdir/toc/ecip0410/2003024059.html
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBOOK _hHD 30.28 _i.K35443 2004
999			_c4676 _d4676