Amazon cover image
Image from Amazon.com

Getting past no : negotiating your way from confrontation to cooperation / William Ury.

By: Material type: TextPublication details: New York : Bantam Books, 1993.Edition: Rev. edDescription: 189 p. ; 21 cmISBN:
  • 9780553371314 (pbk.)
Subject(s): DDC classification:
  • 158/.5 22
LOC classification:
  • BF 637 .N4 U79 1993
Contents:
Getting ready- Overview: breaking through barriers to cooperation- Prologue: prepare, prepare, prepare-- Using the breakthrough strategy- don't react: go to the balcony- Don't argue: step to their side- Don't reject: reframe- Don't push: build them a golden bridge- Don't escalate: use power to educate-- Turning adversaries into partners.
Item type: Books
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Judith Thomas Library General Stacks Books BF 637 .N4 U79 1993 (Browse shelf(Opens below)) AUA000702 Available AUA000702

Includes bibliographical references.

Getting ready- Overview: breaking through barriers to cooperation- Prologue: prepare, prepare, prepare--
Using the breakthrough strategy- don't react: go to the balcony-
Don't argue: step to their side- Don't reject: reframe- Don't push: build them a golden bridge- Don't escalate: use power to educate--
Turning adversaries into partners.

Previous
Back to results
Next
Close